Question 1

Where does Triyam ship?

Accepted Answer

Triyam ships within India only. Orders are dispatched from the Jaipur warehouse and delivered by our courier partners; a tracking link is emailed once the shipment is picked up.

Question 2

What currency are prices in, and do they include tax?

Accepted Answer

All prices are shown in Indian Rupees (INR) and include GST. Shipping charges, where they apply, are calculated at checkout before payment.

Question 3

How do I pay?

Accepted Answer

Payments are handled by Razorpay, which accepts UPI, credit and debit cards, net banking and popular wallets. Cash on delivery is available on eligible orders and pin codes.

Question 4

Can I return an item?

Accepted Answer

Yes. Eligible items can be returned by raising a request from your order history; the full conditions, timelines and exclusions are set out in the return policy at https://www.triyam.in/ReturnPolicy.

Question 5

What do ODOP and GI-tagged mean?

Accepted Answer

ODOP (One District One Product) is an Indian government initiative that identifies a signature product for each district. A GI (Geographical Indication) tag certifies that a craft genuinely originates from a particular region and is made by its traditional methods. Triyam highlights both so buyers can source crafts from the places they belong to.

Question 6

How do I contact Triyam?

Accepted Answer

Email support@enewbharat.com, call 0141-237-2974 or +91 98998 88847 between 9:00 AM and 5:00 PM IST Monday to Saturday, or visit the Triyam(Rajasthali) showroom on M. I. Road, Opposite Ajmeri Gate, Jaipur, Rajasthan 302001.